Jun 19, 2018  

TO SERVE: University Services

Admission Services

Return to: Student Handbook  

Admission to Andrews University is available to any student who meets the academic and character requirements of the University and who expresses willingness to cooperate with its policies. Because Andrews University is operated by the Seventh-day Adventist Church, the majority of its students are Seventh-day Adventists. However, no particular religious commitment is required for admission. Any qualified student who would be comfortable within its religious, social and cultural atmosphere may be admitted. The University does not discriminate on the grounds of race, color, ethnicity, national origin, citizenship, sex, religion, age, disability, veteran status, or any other legally protected characteristic.

Admission to one of the schools of Andrews University does not guarantee admission to a specific department or program within a given school. Transfers from one school to another may be made when the student meets the admission requirements for that school and has the consent of the deans involved.

Academic Information and Student Success Center

Return to: Student Handbook  

Andrews University degree programs are offered through the following academic units:

  • College of Arts & Sciences
  • School of Architecture & Interior Design
  • School of Business Administration
  • School of Distance Education & International Partnerships
  • School of Education
  • School of Health Professions
  • Seventh-day Adventist Theological Seminary

Additionally, the School of Graduate Studies operates as the unit responsible for quality assurance of graduate degrees offered by the University in its various academic units.

Course Load
The course load is expressed in semester credits. One semester credit represents one 50-minute class per week or its equivalent for one semester. For a complete and detailed Credit Hour Definition at Andrews University, please see the “Andrews University Bulletin” at bulletin.andrews.edu.

For undergraduate students the normal class load is 12 to 16 credits per semester. The normal course load for graduate students is 8 to 12 credits per semester. International undergraduate students must take a minimum of 12 credits per semester to maintain their visa. International graduate students must take a minimum of 8 credits per semester, and international MDiv students must take a minimum of 9 credits per semester to maintain their visa. Undergraduate students must maintain a minimum of 6 credits to be eligible for federal financial aid. Graduate students must maintain a minimum of 4 credits, and MDiv students must maintain a minimum of 4.5 credits for federal financial aid.

Class Status Full-time (Credit Hours) Financial Aid Status (Credit Hours) Maintain Visa Status (Credit Hours)
Undergraduate (Non-International) 12–16 6 n/a
Undergraduate (International) 12–16 n/a 12
Graduate (Non-International) 8–12 4 n/a
Graduate (International) 8–12 n/a 8
MDiv (Non-International) 9–16 4.5 n/a
MDiv (International) 9–16 n/a 9

Class Standing
At the beginning of the fall semester each year, undergraduate students are classified according to the number of semester credits earned.

Freshman 0–24 credits
Sophomore 25–56 credits
Junior 57–86 credits
Senior 87 or more credits
Graduate Completion of baccalaureate degree

Exit Procedure
For a complete withdrawal from all current classes, students must follow a specified course of action. Andrews University Student Exit Procedure forms may be obtained from the Student Life office located in the Campus Center, the Office of Academic Records in the Administration Building or the office of the appropriate academic dean.

Various checkpoints have been designated in an effort to provide the student with an opportunity for counsel. To complete the exit process, the student must obtain several signatures in order to ensure that the necessary information has been given both to the student and to the departments listed on the form.

In order to qualify to receive a “W” for classes rather than the grades earned, the withdrawal form must be completed by the date established in the University calendar as the last day to withdraw from a class with a W. (To review the tuition refund policy see the “Andrews University Bulletin” at bulletin.andrews.edu.)

In addition, students occupying University housing, apartments and residence halls must check out of those facilities according to established procedures.

Academic Probation (Undergraduate)
A student is classified on Academic Probation/At-Risk status when he/she has a cumulative Andrews University GPA lower than 2.00 and/or a semester GPA of 1.75 or below, or a combination, in a semester, of three or more Withdrawals (W), Incompletes (I) or grades lower than a C.

Students on academic probation are removed from probation when they successfully complete the requirements of their academic probation plan as prescribed by their dean.

Students on academic probation:

  1. Are restricted to taking no more than 12 credits per semester
  2. Are expected to limit extracurricular activities and part-time employment
  3. May be required to take special courses
  4. May be required to attend sessions for academic support or personal counseling

This program ensures students will have ample time to concentrate on their courses and develop personal habits for greater success in future terms. Students on academic probation for two consecutive, or three total, semesters may be at risk for academic dismissal.

Academic Policies and Procedures
See the “Andrews University Bulletin at bulletin.andrews.edu.

Student Success Center
Nethery Hall, Room 100

Phone: 269-471-6096
Hours: Monday–Thursday, 9 a.m.–12 p.m. and 1–5 p.m.; Friday, 9 a.m.–12 p.m.

Student Success adds to classroom instruction by providing academic guidance, support and developmental instruction. The Student Success Center serves as a learning center for all students in all schools of the University.

Individual peer tutoring services are available for undergraduate students through the class GNST091—Academic Tutorial Support. Resources on aspects of student success such as note taking, time management, memory techniques and test preparation are also available by appointment. These general academic support services are complemented by the Mathematics and Writing Centers.

Student Success also offers:

  • Advisor assignment for new students (for undergraduate students)
  • Advisor/Major/Minor changes (for undergraduate students)
  • Disabilities accommodation (for graduate and undergraduate students)
  • Academic intervention (for graduate and undergraduate students)

Questions/concerns: email success@andrews.edu.

Services for Students with Disabilities

Andrews University accepts and appreciates diversity in its students inclusive of those with disabilities and will provide reasonable accommodations on an individualized basis to the greatest extent possible without compromising the integrity of the student’s degree. It is the responsibility of the student with a disability to seek assistance from the disability support officer in the Student Success Center and to provide detailed documentation of the disability from an appropriate, licensed official to certify the student as having a disability. The cost of obtaining documentation must be borne by the student. Students should request accommodations as early as possible. Although efforts will be made to provide accommodations quickly, Andrews University cannot guarantee certain accommodations (i.e. alternate texts or interpreters) earlier than six weeks after the receipt of acceptable documentation. For more information please contact the Student Success Center at 269-471-3227 or email disabilities@andrews.edu.

Students who wish to request alternate housing arrangements due to a disability or to a chronic health condition should contact the disability services coordinator, Carletta Witzel, at the Student Success Center (269-471-3227). Andrews University will make every attempt to provide reasonable accommodations within on-campus housing facilities for students with documented disabilities or chronic health conditions.

Mathematics Center
Haughey Hall (Science Complex), Room 112

Hours: Monday–Thursday, 4–7 p.m. (or as posted); closed during the summer and holidays

The Mathematics Center provides free assistance with no need for an appointment for students enrolled in Andrews University mathematics courses. The Center is equipped with eight computers that can be used for ALEKS and other Web-based math assignments. For more information and the current schedule, see the Math Department website or call 269-471-3423.

University Center for Reading, Learning & Assessment
Bell Hall, Suite 200

Phone: 269-471-3480

Reading skills that are enhanced in the Center include speed-reading, study reading, vocabulary, word recognition or decoding skills, spelling and handwriting. Average to excellent readers, as well as those having difficulty with reading, are served. The Center also offers a class that covers memory, learning styles, time management, temperament, mind style and emotional condition(s). It also serves students and the surrounding communities through psychoeducational and academic assessments as well as Orton-Gillingham based multisensory intervention for those who have dyslexia.

Writing Center
Nethery Hall, Room 134

Phone: 269-471-3358

The Writing Center provides graduate and undergraduate students with individualized instruction on basic writing skills and strategies. Services include computer-assisted tutorial sessions, drop-in help and a library of rhetoric and usage texts. The Writing Center also offers occasional review sessions on general writing problems.

Andrews University Bookstore

Return to: Student Handbook  

Phone: 269-471-3287, 800-385-2001
Fax: 269-471-3289
Web: andrews.edu/bookstore
Email: sm8131@bncollege.com, swansonc@andrews.edu

Hours: Monday–Thursday, 9 a.m.–5 p.m.; Friday, 9 a.m.–1 p.m.

The Andrews University Bookstore offers the following services:
Textbooksnew, used and rental, price match Amazon, trade books, school and office supplies, some electronics, AU school spirit clothing, snacks and drinks, health and beauty aids, greeting cards, gift items and much more.

IMPORTANT INFORMATION: If you are graduating in May or August, please go to the Andrews University Bookstore website to order your regalia and announcements at andrews.edu/bookstore. Choose “Main Campus Courses,” then click on “Regular Regalia” or “FINE/Doctoral Regalia” (at the bottom of the page on the left) and follow the prompts.

There is no deadline to order. However, extra shipping charges may occur if expedited mailing is needed.

Textbook Return Policy

  • A full refund will be given in your original form of payment if textbooks are returned in the first week of classes with original receipt.
  • With proof of a schedule change (Drop/Add slip) and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
  • No refunds on unwrapped loose-leaf books or shrink-wrapped titles which do not have the wrapping intact.
  • No refunds on Digital Content once accessed.
  • Textbooks must be in original condition.
  • NO refunds or exchanges without original receipt.

Trade Book Return Policy
Special order books must be prepaid. Special order books and sale books are not returnable.

Trade books can be returned within 30 days only with original receipt. The trade book must be in original condition.

Used Book Buyback Schedule
Buyback is always Finals Week (MondayFriday) of spring and fall semesters.

Campus Safety Services and Information

Return to: Student Handbook  

Office of Campus Safety
4355 International Ct
Berrien Springs MI 49104-0940
24-Hour Dispatch:

Business Hours: Monday–Friday, 7 a.m.–3 p.m.; Saturday and Sunday, CLOSED

The Office of Campus Safety is available 24 hours a day, 7 days a week, including holidays, to ensure the safety of the campus community and carry out security-related duties on University properties. Campus Safety is located in the one-story red brick building on International Court between Garland Avenue and Grove Street. If you have a life-threatening situation, please remember to call 911 directly, and Campus Safety will respond as well.  

Campus Safety is also responsible for the enforcement of University policies adopted by the Risk Management Committee. These policies address a range of items, including the operation of vehicles on campus, fire safety, and the access of animals to University property and facilities. To view these and other adopted policies, please visit the “University Safety Policies” page of the Campus Safety website here.

Parking Permit Required
Every vehicle on Andrews University property must have a valid parking permit. Whether it is your vehicle or you are borrowing a vehicle for the day, a week, or the school year, stop by the Office of Campus Safety and get your parking permit before you park. A fee of $10 per vehicle will be charged for each new annual registration.

Registering Your Vehicle
To register your vehicle you must visit the Office of Campus Safety and present the following required registration documents: valid driver’s license, current proof of insurance, and state registration.

Precautionary Measures
All persons leaving or entering University property may be checked. Any person on University property may be required to show identification to a Campus Safety officer or a University official. Lack of cooperation with a Campus Safety officer or University official, at any time, will result in disciplinary action. Contact Campus Safety for information concerning Vehicle Codes.

Campus Safety provides the following services:

  • Medical assistance
  • Training opportunities
  • Protection of property
  • Opening locked vehicles
  • Security escort service (during the hours of darkness)
  • Assistance in contacting the local police, if needed
  • Assistance in answering questions on University rules and regulations
  • Fire safety

Safety Tips
Security policies are created out of concern for your welfare. Security is, however, everyone’s responsibility. You can help maintain your own safety by following all campus safety guidelines and by using common sense safety practices. Advance planning can help keep you and your belongings secure.

Safety at night:

  • Walk or ride with someone
  • Stay away from isolated areas
  • Try to stay/walk/park near street lights
  • Hold your purse tightly, close to your body
  • Respect campus curfew (Sunday–Friday, 11 p.m.; Saturday, 12 a.m.)

If you are being followed:

  • Cross the street, change directions or seek a busier street
  • Keep looking back so the person knows you cannot be surprised
  • Go to a well-lit area, such as a store, restaurant, house, residence hall, classroom—anywhere there are people
  • Notice as much as possible about the person so you can later give a description

If you are held up:

  • Do not resist—no amount of money is worth risking your life
  • Notify the police immediately
  • Give a description that includes approximate height, weight and details on hair, clothing, jewelry, scars or tattoos—anything that is noticeable

Wherever you live:

  • Keep track of your keys
  • Do not let strangers in
  • Do not leave doors unlocked, even for short periods
  • Keep blinds/shades pulled at night
  • Do not identify yourself on your answering machine

Protect personal and University property:

  • Lock the door if you are the last person out of a room
  • Engrave valuables
  • Never leave belongings unattended
  • Lock bikes securely on the bike rack
  • Do not keep large amounts of money
  • Keep personal papers and valuables locked in a security drawer
  • Do not leave money or wallets out in plain sight

In a car:

  • Keep doors locked while driving
  • Do not hitchhike or pick up hitchhikers
  • Lock valuables in the trunk
  • If your car is disabled, remain in the locked car and open the door only for the police
  • Park in well-lit areas
  • Before vacations, do not pack your car until you are ready to go
  • Always lock your car and take the keys
  • Have your keys in hand as you approach the car/parking lot
  • Notice the area around (and in) the car before you get in
  • If you are with someone who is not treating you with respect, you do not have to put up with it—find a phone and call for help
  • Never go out without a credit card/cash and a means to make an emergency call

Crime/Accident Reporting
In caring communities, members keep an eye out for each other. If you notice vandalism, something suspicious or a potential safety hazard or have been the victim of any kind of crime, bring it to the immediate attention of Campus Safety (269-471-3321), a residence hall dean, Student Life or 911. For more information, visit andrews.edu/safety.

If you would like to submit an anonymous report, visit Campus Safety’s anonymous email tip website at andrews.edu/safety or call the Anonymous Tip Line at 269-471-3338.

In order to foster a collaborative approach to a safe environment at Andrews University, Campus Safety, in conjunction with Student Life, Counseling & Testing and Student Success, utilizes an online reporting tool called Advocate. Any student who has a safety concern can submit a report online which will be reviewed and assigned to the appropriate office. Safety concerns can include any incidents that create concern, arouse suspicion or violate University policies (Incident Report) or any concern for the wellbeing of others (CARE Report). To submit an online report (either Incident or CARE), please go to andrews.edu/feedback.

Please note that to report a safety concern requiring an immediate response, contact Campus Safety directly via phone. If you are reporting a concern that may require assistance from law enforcement, emergency medical services, or the fire department, please call 911.

AU Alert
In order to ensure multiple means of emergency communication for our campus, Andrews University uses a third party company, Rave Mobile Safety, to send emergency notification alerts to the campus. During emergencies, this system will send text messages, emails and voice calls to registered recipients. The system will also post alerts or emergency information to the Andrews University Facebook account and/or the Andrews University Twitter accounts. AU Alert notices are intended only for situations involving imminent danger to health or human safety. These may include severe weather alerts, winter weather class cancellations, hostile threats, utility failure, major road closings or fire, among others. To sign up for AU Alert, log in with your Andrews username and password at getrave.com/login/andrews/.

Reporting a Missing Person
Any individual who has information that a campus residential student may be a “missing person” (having been missing for a minimum of 24 hours) should call 911 and must notify the Office of Campus Safety (269-471-3321) as soon as possible.

Andrews University Crime Stoppers Program
Campus Safety, in partnership with Student Life, is now operating an Andrews University Crime Stoppers Program. Students can call in anonymously to Campus Safety at 269-471-3338 to report crimes committed on campus. The operator will take your tip and give you a tip identification number.

  1. Your tip will be investigated by Campus Safety.
  2. If your tip leads to the capture of a suspect wanted for crimes committed on our campus, a posting will be made about the case on the Campus Safety website at andrews.edu/safety.
  3. When you see the posting, call Campus Safety back to make a claim. Provide your tip number and a telephone number where you can be reached.
  4. Once your information is validated, you will be contacted and given instructions to receive your reward. Valid tips will be eligible for rewards of up to $250 in cash.

Non-Criminal Trespassing
Andrews University desires to foster an environment where all members of our community are welcome to utilize all that the campus has to offer. There are times, however, when our facilities or recreational areas may be closed. Once a building or recreational area has been either closed or locked, or the outdoor area is posted as closed or off-limits, no one should re-enter this area. Students who are found in these areas may be subject to a fine, and they can be referred to the Student Life office for administrative action.

Narcotics K-9
The University intends to maintain a drug-free campus in harmony with the laws of the State of Michigan. The unlawful manufacture, possession, distribution or use of controlled substances is prohibited.

At times Campus Safety coordinates with local law enforcement to bring a narcotics K-9 dog and handler team to conduct searches of residential areas, residence halls, buildings, classrooms, facilities, parking lots and/or any other location on the property of Andrews University. All discovered illegal narcotics will be turned over to local law enforcement agencies.

Video and Photo Enforcement of Speed Limits and Parking Violations
The Office of Campus Safety has been authorized by Andrews University to conduct enforcement activities for both speeding and parking violations on-campus. Violations will be documented and records kept for review by the Citation Appeals Committee. Videos, photographs and radar reading are available for review only by the Citation Appeals Committee.

Tampering with, circumventing, accessing without authority or for reasons other than intended is defined as any process, steps or action taken to limit, reduce and/or remove a level of security provided by the presence of the security device, or when someone without authorization accesses an area or security system; which includes video files, access control systems, or any other security-related information or equipment for a purpose other than intended or by persons without specific authority. Anyone violating this policy is subject to fines of up to $500 per violation and disciplinary action by Student Life for violations of the Code of Student Conduct.

Off-Road Driving or Four-Wheeling is Prohibited.

Counseling & Testing Services

Return to: Student Handbook  

Bell Hall, Suite 123
Phone: 269-471-3470

Office Hours: Monday–Friday, 8:30 a.m.–12:30 p.m.; Monday–Thursday, 1:30–5 p.m.

The Counseling & Testing Center (CTC) is designed to assist students and spouses in reaching their maximum potential when confronted by social, intellectual or emotional challenges. Psychologists, professional counselors and graduate clinical interns in counseling are available by appointment or immediately if necessary. The CTC uses a brief model of treatment and offers up to eight (8) counseling sessions per semester at no charge. Additional counseling sessions are considered on an individualized basis. The Center also provides referrals to community psychiatrists and other mental health professionals. There are fees associated with various assessments and testing processes.

The Center maintains strict confidentiality to protect each client’s records. The Counseling & Testing Center is accredited by the International Association of Counseling Services. Following are examples of services rendered:

  • Career counseling—involving the discovery of one’s interests, needs, values, aptitudes, abilities and goals; relating these to the world of work; and exploring appropriate major subjects and career fields. Specific, selected tests may also be given to aid in decision-making. There is a small fee for testing which covers the materials only
  • Personal/emotional counseling—dealing with feelings of loneliness, inadequacy, guilt, anxiety and depression; interpersonal relationships with family, dating partners and roommates; and personality development, identity, self-image and self-esteem
  • Educational counseling—relating to educational goals, motivation, attitudes, abilities and study skills
  • Personality testing—to aid in the discovery of personal strengths and personality traits. Tests include the MBTI, 16PF, TJTA and Strengths Finder
  • Psychological evaluations—to aid in treatment planning for mental health issues/challenges
  • Marital/premarital counseling—marriage is a major life change. The decision to marry requires time, planning and deep commitment
  • Substance abuse—limited services include:
    • Professional substance abuse assessment
    • Individual counseling
    • Support groups for substance use
    • Psychoeducational insight group
  • Consultation and outreach—the CTC staff is available for consultation regarding psychological issues that impact students. The Center offers a variety of workshops on-campus and in the community. Call the Center for workshop information.
  • National standardized testing—including the ACT, SAT, GRE Subject, LSAT, PRAXIS, MELAB, TOEFL, CLEP and other academic tests needed at both the undergraduate and graduate levels

Crayon Box

Return to: Student Handbook  

Children’s Learning Center
First Floor, Marsh Hall
Phone: 269-471-3350

The Crayon Box is an early childhood learning center where your child will be cared for and nurtured while building a foundation for academic learning. Whether you are a student, working in the community, or just interested in a morning/afternoon enrichment program, you will find the Andrews University Children’s Learning Center a good place for your child to spend his or her day.

  • Children may be enrolled any time during the year.
  • Seven attendance plans provide for flexible scheduling of even the most complicated schedules. 
  • Please call ahead to set up a tour and enrollment appointment or visit our website at andrews.edu/services/crayonbox for more information.

Dining Services

Return to: Student Handbook  

Office of Dining Services
First Floor, Campus Center

Office Hours: Monday–Thursday, 9 a.m.–5:30 p.m.; Friday, 9 a.m.–12 p.m. (when school is in session)

Terrace Café
The Terrace Café is a healthy, vegetarian All-You-Care-to-Eat food court offering an array of classic comfort foods; a nutritious and delicious salad bar featuring a large selection of fresh vegetables and house-made dressings; a deli and Panini station allowing you to create your own hot or cold sandwich; a healthy choices station; scratch-made soups; fresh bean options and brown rice; a selection of house-made desserts; and several beverage choices. Our World Market features scratch-made pizzas including vegan and made-without-gluten options. Stir fry is available daily and is completely made with gluten-free ingredients. You will also find a variety of vegan and gluten-free options available throughout the balance of the Café. If you have special dietary needs, be sure to contact the executive chef to discuss the options available to you. Prices for Breakfast are $7.50 dine-in, $8.50 carryout; Brunch, Lunch and Dinner are $9 dine-in, $10 carryout. Carryout containers may not be used for dining in the Café, and dine-in guests may not remove food from the Café. Cash, credit card, faculty/staff charge, meal plan or Café accounts may be used for payment. For those guests choosing to dine with us on Sabbath, please arrange for payment through our main office before the end of business on Friday. We do accept credit and debit cards on Sabbath but prefer that you make other arrangements.

Regular Semester Hours of Operation:

Breakfast, 7–10 a.m.
Lunch/Dinner, 11 a.m.–2:30 p.m.
Supper, 5–7 p.m.

Lunch, 12:30–2 p.m.

Brunch, 10 a.m.–2 p.m.
Supper, 5–7 p.m.

Check our website at andrews.edu/ds for break, holiday and summer hours.

The Gazebo is a quick, casual restaurant with a grab-and-go concept and convenience store located in the Campus Center next to the lobby. The ever-changing menu includes a variety of made-to-order hot and cold sandwiches, house-made salads, delicious grilled entrees, nutritious smoothies blended with fresh fruit, and a variety of baked delicacies sure to please your taste buds. Convenience snacks, foods, drinks and personal items are also available for purchase. Sales are by cash, faculty/staff charge, meal plan or Café account. Meal plan participants may use the Gazebo as often as desired.

Regular Semester Hours of Operation:

Sunday, 11 a.m.–9 p.m.
Monday–Thursday, 8 a.m.–9 p.m.
Friday, 8 a.m.–5 p.m. 
Saturday, 6–9 p.m.

Check our website for break, holiday and summer hours.

Residence Hall Meal Plan Information
All undergraduate students under age 22 who reside in the residence halls are required to participate in the Declining Balance Meal Plan. Students that receive residence hall-rate tuition assistance from Andrews University must be on a meal plan regardless of age. The cost of the residence hall meal plan is $1,750 per semester, which will provide approximately two meals and one snack per day for most students.

Meal plan participants may use their ID cards for purchasing meals at the Terrace Café, Gazebo and vending machines in the residence halls and other locations on campus.

If a student’s meal plan balance runs low during the semester, funds may be added to the meal plan by request at the Office of Dining Services. For those students who withdraw from school during the academic term, the Declining Balance Meal Plan refund is pro-rated per day.

Café Accounts
Community students, residence hall students age 22+, and graduate students may open a Café account at Registration Central or by coming to the Office of Dining Services. Individuals who choose to open a Café account may take advantage of a cash bonus; if the initial balance purchased is greater than $400, there will be a five percent non-refundable bonus added to the account. In addition, the Café account plan comes with a loyalty program that rewards the user with a free meal after the purchase of 10 meals. Pick up your loyalty card at the Dining Services office after you open your account.

Transfer of Fund Balances
Students who need to transfer funds between the bookstore, ITS store and Café account need to come to the Office of Dining Services. Changes are posted to the student’s statement at the end of each week.

Health Services

Return to: Student Handbook  

Health is a student’s most precious possession. Good health means self-awareness and self-control, self-satisfaction, loving relationships and a stable sense of wellbeing even in the most trying times.

A healthy and successful college student will:

  • Have daily personal devotions
  • Get a minimum of seven hours sleep nightly
  • Exercise regularly
  • Eat well-balanced meals at regular times
  • Avoid foods and beverages high in sugar
  • Drink 6–8 glasses of water daily between meals
  • Dress appropriately for Michigan weather
  • Be helpful

Student Health Services
Students may direct their health needs to University Medical Specialties, located next to the Apple Valley Plaza. Phone 269-473-2222 during regular office hours (Monday–Thursday, 8 a.m.–5 p.m., and Friday, 8 a.m.–12 p.m.) to schedule appointments. Residence hall students are eligible for limited health care with University Medical Specialties as part of their residence hall package (see the “Andrews University Bulletin” at bulletin.andrews.edu). Non-residence hall students living in the apartments or off-campus housing may also use University Medical Specialties for a fee.

If an emergency arises outside of regularly scheduled office hours, students may contact a physician by calling the answering service at University Medical Specialties at 269-473-2222.

Physician or nurse practitioner appointments and most short-term medications are available to residence hall students. These services are included in the residence hall rent/health plan and are not charged separately to the student. However, additional charges are made for lab work, X-rays and accident cases involving third-party liability. University Medical Specialties (UMS) charges the insurance company for any coverage applicable to the services provided to residence hall students, thus students should take their insurance information with them when utilizing UMS services. UMS waives any copay or deductible (for the student/family) for the limited healthcare provided.

The University’s Response to AIDS
The primary response of the University to AIDS is education. University personnel will seek ways to provide detailed information on how the virus is transmitted and how to prevent it. The primary educational objective is to discourage sexual activity except within a mutually monogamous, heterosexual marriage relationship.

So that the University can balance the rights of individuals with AIDS or a positive HIV test with the public health needs of those they contact, the following guidelines have been established:

  1. In general, HIV antibody testing will not be a prerequisite to acceptance or registration.
  2. In general, the student with AIDS or laboratory evidence of HIV infection will not be denied acceptance, registration, class attendance or housing.
  3. It is the responsibility of the student known to have AIDS, or a positive HIV test, to:
    1. Seek regular medical treatment as required by a personal physician
    2. Abstain from or prevent any action that may potentially transmit the AIDS virus to another individual

Confidentiality concerning a student’s health will be maintained unless it is determined that others must be informed because of their risk of exposure to the AIDS virus. If such notification is deemed necessary, the student in question will be notified in writing of that decision.

Specific problems related to the interpretation and/or application of these health guidelines will be decided on a case-by-case basis by the Commission on Health and Ethics.

Emotional Health
The heavy study/work/social program at a university sometimes causes excessive emotional stress. Students who need help in coping with stress or stressful situations should feel free to contact the Counseling & Testing Center at 269-471-3470, a residence hall dean, or Student Life at 269-471-3215.

Howard Performing Arts Center

Return to: Student Handbook  

The Howard Performing Arts Center is a world-class concert hall designed for the performance of music and is Southwest Michigan’s home for AN EXCEPTIONAL CONCERT EXPERIENCE. The Howard Center is beginning its 14th season! For over a decade, the Howard Center has hosted several prominent performers from the international classical circuit, such as the Soweto Gospel Choir from South Africa, jazz vocalist Sophie Milman, David Benoit, Canadian Brass, Bobby McFerrin and the Vienna Boys Choir. An annual Christian Artists Series has featured guests including Laura Story, Israel Houghton and New Breed, Gungor, Sandi Patty, Brandon Heath, Avalon, Francesca Battistelli, Take 6 and many more. The 2017–2018 season will feature Christian Contemporary favorite Jamie Grace, the Heritage Singers, Septura, the USAF Band of Mid-America, Anthem Lights, and many more. Visit howard.andrews.edu for more information.

The Howard Center was made possible by John and Dede Howard, originally of St. Joseph, Michigan. The Howards are a model of philanthropy at work and have given generously to the community, including a municipal band shell, a paved recreation path along Lake Michigan, an addition to the St. Joseph Public Library, and a covered ice rink. The Howards envisioned a world-class performing arts center for fine arts presentations, a state-of-the-art resource devoted to music, and a cultural center to be shared and enjoyed by the entire community.

The Howard Center is the performance home for the Andrews University Department of Music ensembles: the Symphony Orchestra, Wind Symphony, University Singers and University Chorale. The Howard Center also hosts a monthly chamber music series—the Sunday Music Series, hosted by the Andrews University Department of Music. The spacious, well-lit foyer is available for wedding receptions, award ceremonies and other special occasions.

Don’t miss your chance to experience the ambiance of a Howard Center event—your home for AN EXCEPTIONAL CONCERT EXPERIENCE!

International Student Services & Programs

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Administration Building, Room 307

Hours: Monday–Thursday, 9 a.m.–12:30 p.m. and 1:30–5 p.m.; Friday, 9 a.m.–12 p.m.

Personnel in the Office of International Student Services & Programs (ISSP) are available to serve graduate and undergraduate international students in various matters, particularly in matters of maintaining legal status while attending Andrews University. In addition to the regular office activities, ISSP also organizes International Orientation programs, International Student Week activities (Food Fair, International Student Sabbath) and other club activities.

This office can also assist students with financial matters (scholarships), work, transfers, travel and more.

Media and Information Services

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Student Movement”—A weekly news publication
The Cardinal”—The annual yearbook
The Cast”—Annual student/faculty/staff pictorial directory
AUTV—Short film production and news

The Student Communications Board is comprised of student staff and faculty/staff sponsors of the “Student Movement,” “Cardinal,” “Cast” and other media that are part of the Andrews student association structure. The Board serves in multiple capacities, such as screening of candidates, providing advice and support, etc.

Andrews Agenda”—Electronic newsletter for campus news and announcements
FOCUS”—The University magazine

WAUS 90.7 FM
Southwestern Michigan’s fine arts radio station broadcasts 24 hours a day from studios located in the Howard Performing Arts Center.

Campus Communication

1. Bulletin Boards, Posters and Other Promotional Pieces: Posters, table cards, signs and flyers must be approved at the Office of Student Activities & Involvement, located in Student Life, before posting or distributing on-campus. All pieces, except those advertising upcoming academic courses or tours, will be given a maximum of 30 days approval. Each piece must have an original stamp from the Office of Student Activities & Involvement. Photocopies of stamped pieces will be removed by building custodians as will any materials without a stamp. Some buildings require additional approval. Promotional materials to be distributed in the residence halls must have the approval of the residence hall deans.

Designs for promotional pieces should be approved before printing. This can be done by bringing a sample in person or by emailing your design to slife@andrews.edu (using .pdf or .jpg format). All posters submitted for approval will require a 24-hour processing period. Posters submitted before 5 p.m. may be picked up for posting at noon the following day. Printing can be done on-campus by LithoTech (269-471-6027).

In order to receive approval, promotional materials:

  • Must be no more than 11 x 17 inches in size
  • Must include the name of the event and sponsoring campus organization or department (Student Activities & Involvement approval is required before posting)
  • Must conform to all “Student Handbook” standards with regard to dress code, condoned activities, acceptable language, etc.
  • Must include your first and last name and contact information if you are selling, renting or offering your personal services

Also note that:

  • Due to limited display space, classified ads for individuals with items for rent or for sale may be approved for posting, but advertisements for businesses or business opportunities will not be approved for posting
  • Materials using the Andrews University name or logo must first receive approval from the Division of Integrated Marketing & Communication
  • In the interest of full disclosure, external materials will be affixed with a label identifying the event or organization as not associated with the University
  • Handwritten pieces are discouraged

The Office of Student Activities & Involvement reserves the right to refuse posting rights to any person, group or activity when it deems it wise to do so.

Bulletin boards are located in many University buildings. Posters must be placed in these designated areas only and within the numeric limits set by each building manager. Please do not attach posters to any painted or glass surfaces or post on top of, or in the place of, other posters. Tent cards placed in the Dining Center require the additional approval of Dining Services. Flyers must be handed personally to students and may not be placed on cars. Your courtesy is appreciated.

2. Websites and Social Media: The University provides each student organization with a page on orgsync.com that includes the organization’s officers, advisor and a list of past and current activities, as well as a link to the organization’s website (if provided). Student organizations that use the Internet or social media to promote their organization or events are held responsible in written and visual work for upholding University standards with regard to dress code, condoned activities, acceptable language, etc.

3. “Student Movement”: Those interested in advertising in the student newspaper should contact the “Student Movement” editor at smeditor@andrews.edu for options and pricing.

4. Andrews Agenda: The Andrews Agenda is a campus-wide electronic newsletter produced by the Division of Integrated Marketing & Communication (IMC). Twice a week during the academic year, a reminder email with links to the newest campus news and announcements is sent to all students, faculty, staff and a list of off-campus subscribers. The Agenda web page, andrews.edu/agenda, is updated daily. Sections include: Campus News, Calendar of Events, Campus Announcements, Community Announcements, Andrews in the News, Classifieds, Life Stories, and Week in Pictures. All students, staff and faculty are invited to contribute content to the Agenda. Note: All submissions go through an approval process.

5. Online Events Calendar: Post your own events! Visit andrews.edu/agenda and use your Andrews login and password to submit your event to the events calendar in the Andrews Agenda. (See #4 above for details about Agenda.) Any and all Andrews University related/sponsored events are welcome. Upcoming events will be promoted in the twice-weekly Agenda reminder email and via the Andrews University homepage, andrews.edu. Note: All submissions go through an approval process.

6. External Media Announcements: The Division of Integrated Marketing & Communication submits press releases to both local and church media on a regular basis. In general, a press release is 300–500 words in length and is written by an IMC staff or student writer. However, if you would prefer to write your own release, you may do so and submit it to IMC (pr@andrews.edu) for distribution. Please note that IMC reserves the right to edit press releases as they see fit before releasing to the media. All news tips should be submitted to pr@andrews.edu.

7. Church Bulletins: IMC is responsible for regularly notifying area church bulletin editors of upcoming events at Andrews University. Email your information to pr@andrews.edu.

8. Campus-wide Email: Campus-wide, or broadcast, emails are not used for routine event announcements or promotions. Broadcast emails are reserved for campus-wide emergencies, campus-wide scheduling changes and death announcements of current Andrews University faculty, staff and students only.

9. Campus-wide Voicemail: Voicemail announcements are for administrative and emergency purposes only, such as from the offices of the president, provost and vice presidents.

Research Resources

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The James White Library houses books, bound periodicals and multimedia materials totaling more than 1.6 million items. Access to other libraries’ resources is provided through MeLCat and the Interlibrary Loan Service. The Library’s 100,000-plus periodical titles provide articles in print and electronic format. Over 150 databases can be accessed on-campus or off-campus by Andrews students, faculty and staff.

The Information Commons provides more than 60 computers within the main library and the two branch libraries for searching the library catalog and databases, accessing the Internet, reading and sending email, and doing applications such as word processing, spreadsheets, PowerPoint presentations, statistics, citation management, etc. Printing and photocopying are available on each floor of the main library in color or black and white. Scanning is available on the main floor and in the Media Center. All machines use cash only.

The Seminary Library, the Center for Adventist Research, and the Mary Jane Mitchell Multimedia Center are located in the main library. The Architecture Resource Center and the Music Materials Center are located in their respective buildings on campus. Service to the worldwide church is available through the Digital Commons @ Andrews where PDF copies of Andrews dissertations and other resources are freely available.

Center for Adventist Research
The Center for Adventist Research (CAR) is a leading documentary collection for the study of the Seventh-day Adventist Church, its predecessors, and related groups, from the Millerite movement of the mid-19th century to the present. The Center houses more than 50,000 books; 40,000 non-book print items; over 3,000 Seventh-day Adventist periodical titles, often from the first issue published to the current issue; over 12,000 audiovisual titles; 30,000 photographs; and more than 300 distinct manuscript collections, along with artifacts and other historical materials. Functioning also as a branch office of the White Estate, the Center has a complete collection of Ellen G. White’s letters and manuscripts, many of which come from the original typing; some contain White’s own handwritten corrections and additions. The Center also has thousands of “document file” materials covering a wide range of topics related to Ellen G. White and the history of the Church, a question and answer file, a variety of indexes, hundreds of books by and about Ellen G. White, and a nearly complete set of books replicating her personal library. The Center for Adventist Research boasts the largest collection of non-English Seventh-day Adventist periodicals anywhere in the Seventh-day Adventist Church. The Center combines the resources of the Adventist Heritage Center, the Ellen G. White Estate branch office, the Andrews University Archives, the James White Library Rare Materials Collection, and the Seventh-day Adventist Periodical Index. The Center seeks to promote an understanding and appreciation of the heritage and mission of the Seventh-day Adventist Church through educational events such as symposiums, conferences and tours; through publications; and by participating in the academic program of Andrews University through teaching, particularly at the Seventh-day Adventist Theological Seminary.


The Natural History Museum, located in the Science Complex, houses the most complete mammoth skeleton ever discovered in Michigan and an extensive collection of shells, insects, birds and mammals.

The Siegfried H. Horn Archaeological Museum is located at 9047 Old U.S. 31. The museum features Palestinian, Trans-Jordanian, Mesopotamian and Egyptian exhibits that are open to the public. One of several exhibits features artistic murals depicting biblical scenes from the history of Abraham to the early Christian era making the Bible come alive. The Museum has a collection of more than 8,500 artifacts from the Bible lands. A significant number of these were obtained in archaeological excavations sponsored by Andrews University. In addition, the museum houses some 3,000 cuneiform tablets, placing it among the top 10 cuneiform collections in the country.

Student Use of Computer and Network Resources Policy

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Andrews University provides various information technology services to its students. These services are provided by Information Technology Services (ITS). Services provided to students include email, personal Web space, Internet access, computer labs, wireless networking and network connections in the residence halls and apartments. The demand for resources can be essentially infinite, yet the funds to provide these services are finite. As a result, limits are maintained in most services so that everyone may have access to the resources provided.

At Andrews University, information technology resources must only be used in ways that support the mission of Andrews University. The opportunity to use the resources is a privilege which may be removed if the resources are misused.

ITS is responsible for maintaining these systems and assisting students in utilizing the resources. For assistance, please contact the ITS help desk at 269-471-6016 or via email at helpdesk@andrews.edu.

Requirements to Utilize Information Technology Resources
Personal computers connecting to Andrews University networks or systems must have the following in place:

  • The operating system must be up-to-date with all critical patches released by the vendor installed
  • Microsoft Windows-based systems must have the Andrews University-supported anti-malware software installed and be kept up-to-date with new releases from the vendor

Computers connected to the network are required to be registered to a person who will be responsible for any activity on or from that computer. A computer found to contain viruses or other software causing damage to any other computer network or system or excessively using resources will be immediately disconnected from the network until the problem is remedied.

Andrews Email Used for Official Communication
Each student will be issued an Andrews University username and password that is utilized for multiple purposes, including email. Official Andrews University communication will come to the student’s Andrews University email address, and students are responsible for having read the content of these messages. Students may forward their email to another email address but will remain responsible for what was sent to the Andrews University-provided email address.

Prohibited Activities
Prohibited activities on Andrews University computers and networks include, but are not limited to, the following:

  1. Accessing, transmitting or storing any of the following: pornographic or sexually-oriented video, images or text; documents containing profanity or obscene language or defamation of any individual or group; materials promoting hatred of any group or materials advocating lifestyles contrary to University policy and values
  2. Storage or transmission of copyrighted materials such as music, images, videos or software (unless you have legal permission from the copyright owner to do so). For more information on peer-to-peer file sharing see andrews.edu/services/its/peer-to-peer-file-sharing-policy.html
  3. Intentional introduction of viruses or other disruptive/destructive programs
  4. Attempts to evade or bypass system policies such as Web filters, firewalls or quotas
  5. Unauthorized access to or use of other users’ accounts or data, system software, University data, network equipment or other computer systems (includes collecting data through key logging or sniffing programs)
  6. Giving your password to another individual
  7. Forgery or attempted forgery of documents or email
  8. Excessive use of resources on the network such as network bandwidth or disk storage
  9. Participating in the unsolicited broadcasting of email (called “spam”) including the generation or forwarding of chain letters or participation in multilevel or pyramid schemes
  10. Harassment or intimidation of other users, including sexual harassment
  11. Using Andrews University resources to support a personal business
  12. Configuring a computer to provide network services (DNS, DHCP, etc.) to any other on- or off-campus computers or installing switches, routers, wireless access points or other equipment that interferes with official University services

Privacy and Confidentiality
Andrews University cannot guarantee the confidentiality or privacy of email messages and other documents stored on servers managed by the University, and the University makes no promises regarding their security. The following guidelines relate to confidentiality:

  • Andrews University does not routinely monitor the contents of email. However, the University reserves the right to conduct routine maintenance, track problems and maintain the integrity of its systems. As is the case with all data kept on University-managed systems, the content of email may be revealed by such activities.
  • Andrews University reserves the right to inspect the contents of email and all disk files in the course of an investigation into alleged impropriety or to comply with legal obligations.
  • Authorization to investigate the contents of user files must be given by the Chief Information Officer on the basis of instructions from the University administration.

Resource Limits
A number of specific networking protocols that cause security risks, enable illegal activity, allow access to objectionable material or utilize excessive resources are restricted on campus networks and computer systems. The current specific limit set on disk storage space for websites is 90 MB per person (subject to change as needed).

Results of Non-Compliance with this Policy
In the event that a student fails to comply with this policy, restrictions will immediately be placed on their access to information technology resources. Generally this will occur by restricting or disabling the person’s ability to connect to the network by either limiting network access to the quarantine zone or deactivating their username/password. When access has been limited to the quarantine zone, any attempt to access Web resources will be directed to a quarantine zone page. This page contains information regarding why the student’s access has been restricted and suggested changes to correct the problem. After making the necessary corrections, a release button may be selected to be released from the quarantine zone. If the problem continues to persist, the student’s access will again be limited to the quarantine zone. Up to three attempts in five days are allowed to clear up the problem and be released from the quarantine zone. If these steps do not resolve the access problem or if your username/password has been deactivated, contact the ITS help desk (269-471-6016) to check your account status or for troubleshooting assistance.

In the case of more serious policy violations (such as actions that cause others to lose IT services and/or illegal activities), ITS staff will discuss the problem with the student, assist in correcting the cause of the problem and reinstate the access once the cooperation and understanding of the student is gained (generally as quickly as possible). In cases of recurring issues, or lack of cooperation from the student, the deactivation may continue for a longer period of time. In the case of actions that violate policies regarding student behavior, including accessing inappropriate content, the case will be referred to Student Life. Some policy violations may involve legal issues and be required to be transferred to Campus Safety or the appropriate legal agencies such as the Berrien Springs-Oronoko Township Police Department, Michigan State Police or the Federal Bureau of Investigation. These situations may result in the impounding of computer equipment, fines or imprisonment depending on the issues involved.

Appeal Process
Appeals related to decisions made regarding this policy or to restrictions placed on a student’s access to resources may be made through the appropriate managerial levels in ITS up through the Chief Information Officer.

For information on appeals in matters relating to Student Life issues, see Right to Appeal/Grievance .

Safety Tips for Using Information Technology Resources
The online environment made possible by the Internet provides many advantages but also brings a number of serious risks. It is essential that each person be aware of these risks to make sure that their online actions do not result in damage or loss.

  • Identity theft is a very real risk when doing business online. You are responsible for any use of your Andrews University username and password. Beware of anyone asking for usernames and passwords, social security numbers, credit card or bank account numbers. This includes email messages that appear to be from a bank, the administrator of a computer system or other organizations that do business online. These organizations (including Andrews University) never request you to verify this type of information via an email message. Some messages that refer to a webpage that looks authentic may be set up to collect your information. Once a person obtains these pieces of information, they can transfer funds out of your bank account, get credit in your name, ruin your credit rating and participate in other unfortunate activities that may cause serious disruption to you and may require several months of effort for you to get resolved. Even in face-to-face or telephone conversations, it is not advisable to share your username and password as the bearer of that information can subsequently “be you” online.
  • Malware is a common problem for computers and their users. This can be picked up through an email attachment, by clicking on web URLs or by going to some websites. Malware can do damage to your user or system files and may require a complete rebuilding of your computer system. Some malware will encrypt all your files and then ask for a ransom to unlock the files. Some types of malware collect information and send it to other systems to be utilized for identity theft.

    Malware transmitted through email attachments is screened via systems that attempt to quarantine these emails. This blocks the vast majority of email-borne malware, but some may get through. It is very important that you not click on an attachment unless the person sending it is known to you, the attachment is mentioned in the body of the message and the combination matches your experience (for example, opening an attachment labeled “Invoice” from someone you have not done business with would be risky).

    It is highly recommended that you back up your important files on a device that does not remain connected to your computer as a safeguard against loss of data from malware.

  • Web filtering systems are in effect at Andrews to attempt to minimize the exposure to inappropriate material. Specifically, websites that are known to contain pornographic material are blocked. While Andrews strives to prevent contact to this type of material, it is not possible to do this completely. If you observe that University systems allow access to inappropriate material found on the web, please report it by sending email to filteradmin@andrews.edu.
  • Social networking sites such as Facebook, YouTube, Twitter, Instagram and Snapchat, while popular for sharing among friends, are also available to the general public. You should use caution in determining what information you post on any public website as this information can be used by predators as well as potential employers. In addition, you will be held accountable for content that violates the Code of Student Conduct (see Code of Student Conduct ).

Information Technology Services will continue to work to reduce these risks but will not be able to completely eliminate them. It is the responsibility of each student to be alert and vigilant in their actions in the online environment in order to avoid these hazards.

ACES (Cable Television)
ACES provides cable TV services in University Towers, Lamson Hall, Meier Hall, and the Garland, Maplewood and Beechwood apartments. Basic service (which includes the local off-the-air channels) is provided to every room or apartment for no additional fee. Contact Telecommunications for more information: 269-471-3455, telecom@andrews.edu, andrews.edu/services/its/telecom.

Telecommunications provides basic phone service to every residence hall room and apartment for no additional fee. Basic service includes campus calls, unlimited local calls and CallerID. You are responsible for supplying the telephone. Long-distance calls may be made by using a calling card. Contact Telecommunications for more information: 269-471-3455, telecom@andrews.edu, andrews.edu/go/telecom.

Computer Labs
ITS provides one general-purpose computing laboratory on campus available for use by all students, faculty and staff. This lab contains Windows-based computers with a variety of software. Laser printing is available for a fee.

  • Bell Hall 182—Schedule posted at lab entrance

Additional computer labs exist in various schools or departments including:

  • Chan Shun Hall 225/226—269-471-3422
  • Harrigan Hall 205—269-471-6148 (Mac Lab)
  • Haughey Hall 316—269-471-6554
  • Library Lab—269-471-3283

Severe Winter Weather Procedures

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Because Andrews University is a residential campus, the University does not close essential operations due to severe winter weather. However, the Office of Campus Safety keeps informed about severe weather conditions and advises the University Administration about area road conditions and campus conditions, which could interrupt campus activities.

Where to Get Information when Classes are Cancelled
Normal class schedules will be maintained during a weather alert unless otherwise directed. Please do NOT call the Office of Campus Safety for information—their lines need to be open for emergencies. If weather conditions cause an interruption to class schedules or office hours, the campus will be informed via:

  • Text alerts
  • Broadcast email
  • The University’s weather hotline—269-471-7660
  • Posts on the University’s website
  • Local TV and radio stations

To receive text alerts, it is the personal responsibility of all Andrews University employees and students to visit andrews.edu/safety, click the “AU Alert” icon, and configure their AU Alert personal notification information.

The safety of our employees and students is of foremost concern. Because this is a residential campus, many essential workers may feel compelled to come in to campus. Winter weather conditions can change quickly and road conditions can be dangerous. Please take personal responsibility for your safety during winter weather conditions. Use sound judgment and extreme caution. For more information, the following website may be helpful: andrews.edu/services/safety/winter-procedures.

AU Alert Emergency Notification

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AU Alert
To ensure multiple means of emergency communication for our campus, Andrews University uses a third-party company, Rave Mobile Safety, to send emergency notification alerts to the campus.

During emergencies this system will send text messages, emails and voice calls to registered recipients. The system will also post alerts to the Andrews University Facebook account and/or the Andrews University Twitter account with the emergency information.

To receive emergency alert text messages, emails or voice calls, register with AU Alert by visiting andrews.edu/safety and clicking on the “AU Alert” icon.

On the Rave Mobile Safety website enter your Andrews University username and password to sign in and update your contact information.

Alert Messages
While AU Alert can be used to send out any emergency alert, some alerts are pre-defined and require a specific response from campus. These alerts are listed and defined on the Campus Safety AU Alert webpage, andrews.edu/services/safety/aualert.

In addition to English, all pre-defined alert messages are currently available in the following languages: Chinese (simplified), Chinese (traditional), French, Korean, Portuguese and Spanish. Language preferences are available under the user profile on the Rave Mobile Safety website.

Student Financial Services

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Administration Building, First Floor
4150 Administration Drive
Berrien Springs MI 49104-0750

Phone: 269-471-3334
Fax: 269-471-3228
Email: sfs@andrews.edu
Web: andrews.edu/sfs

Office Hours: Monday–Thursday, 9 a.m.–5 p.m. (limited staffing from 12–1 p.m.); Friday, 9 a.m.–12 p.m.

Financial Aid
Financial aid is processed and posted through the Office of Student Financial Services (SFS) located on the first floor of the Administration Building. Student Financial Services also advises students and parents as to the financing options available to them. Our financial advisors can help explain the application process and set up payment plans.

The aid process can be broken down into three easy steps and three important financial aid deadlines:

Step 1: By March 1: Have turned in all necessary financial aid documents and filed your FAFSA online. Please go to our website to review the changes for the FAFSA this year. If you have questions in filing your FAFSA do not hesitate to contact your financial advisor.

Step 2: Starting week of July 1: First register for classes, then click through the Financial Plan step at Registration Central and finalize your payment plan. You must register for your classes first in order to see what amount is due in the financial plan section.

Step 3: By August 15: Have made your first payment and confirm that your Financial Plan box is checked off; otherwise classes reserved will be dropped on August 21. Financial clearance is required to move into the residence halls and to activate your ID cards for Bookstore and Dining Services usage.

The biggest piece of advice we can give you is to know what is going on with your account. Read all the information that is sent to you from our office and the federal government. It is all very important, whether it is an email from the Office of Student Financial Services, a statement of accounts from the University or a loan disclosure statement from the government. Our website has all the information you will need. Visit us at andrews.edu/sfs for helpful links, online forms and financial aid information. FinVue is a financial tool at Andrews University. Log on to VAULT at vault.andrews.edu and it is all there on one convenient page: see your financial aid requirements, review your financial aid award and link to our online forms. At finVue you can also pay online, view messages from Student Financial Services, check out your account balance, report inaccurate information and access Registration Central directly. We can also be reached by phone at 269-471-3334, by email at sfs@andrews.edu or by fax at 269-471-3228. Financial advisors are seen by appointment. We also take walk-ins.

First two letters
of your last name
Financial Advisor Email Direct Phone Line
A–C Juan Alvarez sfadvisor1@andrews.edu 269-471-3365
A-C Assistant Financial Advisor Igdaly Patel sfadvisor1@andrews.edu 269-471-3365
D–K Mersha Rowley sfadvisor2@andrews.edu 269-471-6597
L–Q Terrance Mann sfadvisor3@andrews.edu 269-471-6385
R–Z Qaisar Ayaz sfadvisor4@andrews.edu 269-471-6387
Veterans Fares Magesa veterans@andrews.edu 269-471-3286

International Student Financial Application: Please address any financial questions related to the I-20 to the International Student Financial Services Specialist (phone: 269-471-6380, email: ISFS@andrews.edu). Make your payments through FlyWire through Peer Transfer—the website is flywire.com/pay/andrews. Once international students are enrolled, any financial questions will be answered by the assigned financial advisor as listed above.


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Administration Building, Second Floor
Phone: 269-471-3570

Employee Services, a section of the Office of Human Resources, assists students in meeting some of their expenses through employment on campus. They also provide an orderly process through which students are hired on campus, while promoting a positive correlation between learning and work.

Working encourages students to manage time and resources effectively. It also provides opportunities to develop competence, workplace skills and a solid work ethic and to test possible career choices.

Employee Services posts open job positions, administers office tests and assists in the completion of employment forms. Students may find work opportunities more readily if they are available to work 2–3-hour blocks of time each day. The number of hours recommended is 10–12 hours per week. To be eligible for work, undergraduates must register for and maintain at least 12 credits of classwork; graduates must enroll in at least 8 credits; and MDiv students must enroll in at least 9 credits.

For additional information see the employment handbook online at andrews.edu/hr.

Work Expectations
Students should be responsible in their study as well as at work. Punctuality, dependability and honesty are essential lessons often learned at work. Any discipline connected with a student’s assigned work or labor shall be dealt with by the work supervisor in counsel with the Employment/Benefits manager. Work supervisors should report to the vice president for Campus & Student Life and the Employment/Benefits manager on any violation of University regulations, moral principles or any serious breach of contract. The student may receive a disciplinary letter from the work supervisor or Employment/Benefits manager and the Student Life Deans Council.

Veterans Services

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Veterans’ Education Benefits & Services. The University is approved for certification of students eligible to receive educational assistance from the U.S. Department of Veterans Affairs (DVA). The DVA determines eligibility for Veterans (VA) educational assistance. Their regional office is located in St. Louis, Missouri. University services for students who receive educational assistance through the DVA are located in the Administration Building, first floor, in the Office of Student Financial Services. Information concerning VA educational assistance may be obtained by phone 269-471-3286, email veterans@andrews.edu or a visit to the Office of Veterans Services. VA forms used for making application for educational assistance are available at the GI Bill webpage: VETS.gov; a printed copy of an approved application submitted online to the VA will be required by the University’s Office of Veterans Services.

It is the responsibility of the student to complete a Veterans Registration form every term to continue receiving educational benefits. The form is available in the Office of Veterans Services. Each term the required Certification of Enrollment (VA Form 22-1999) will be electronically submitted by the University’s Veterans School Certifying Official (SCO) to the VA Regional Processing Office after the last day to add or drop a course. An earlier date for certification may be requested if the veteran feels certain his/her schedule will not be changed.

Students receiving benefits are expected to attend all classes and to progress satisfactorily toward their objective. Any change of degree program, change with class registration or withdrawal from school must be reported immediately to the SCO in the Office of Veterans Services. Failure to comply with VA regulations may result in loss of benefits and/or legal action on the part of the DVA. If the student does not make satisfactory academic progress and is academically dismissed from the University, the DVA is notified and all veterans’ benefits are ended by the DVA. If a veteran is academically dismissed from the University but is later readmitted, the VA benefits cannot be resumed until the veteran has met the University requirements for reinstatement.

If the veteran requires academic accommodations due to a disability, he/she should contact the Student Success Center in Nethery Hall to coordinate the University’s accommodations. Student Success can be contacted at 100 Nethery Hall, success@andrews.edu or 269-471-6096.

Vocational Rehabilitation & Employment. The University is approved for enrollment certification of veterans with service-connected disabilities who are eligible to receive Chapter 31, Title 38, U.S.C. educational assistance from the U.S. Department of Veterans Affairs. University services for veterans are coordinated through the Veterans Certifying Official in the Office of Veterans Services which is located in the Administration Building, first floor, in the Office of Student Financial Services. Information concerning educational assistance and campus procedures may be obtained by phone 269-471-3286, email veterans@andrews.edu, website andrews.edu/sfs or by visiting the Office of Veterans Services.

The veteran should make contact with the Vocational Rehabilitation & Employment Office (28), Detroit Regional Office at 313-471-3800. Veterans use VA Form 28-1900 to apply for the Chapter 31 benefit. The form is available online at VETS.gov. Information and instructions are included on the reverse side of the application form. Following receipt of the application in the regional office, VA will make a determination of eligibility. If the veteran is eligible, VA will schedule an appointment with a Counseling Psychologist (CP) or Rehabilitation Counselor (RC) for an initial evaluation to establish the veteran’s entitlement to vocational rehabilitation. Contractors may be utilized to assist in working with the veteran to gather information needed for the CP or RC to make an entitlement determination. The VRE case manager will provide VA Form 28-1905 Authorization and Certification of Entrance or Reentrance into Rehabilitation and Certification of Status. This form is required for certification of enrollment which will be submitted to the VRE by the University Veterans Certifying Official in the Office of Veterans Services.

If the veteran requires academic accommodations due to a disability, he/she should contact the Student Success Center in Nethery Hall to coordinate the University’s accommodations with those provided by the Vocational Rehabilitation and Employment Office. Student Success can be contacted at 100 Nethery Hall, success@andrews.edu or 269-471-6096.